* 3 to 5 business days
* Alaska, Hawaii: Deliveries may take longer; some items cannot be shipped to AK/HI
* APO/FPO: Deliveries may take up to 21 days; some items cannot be shipped to APO/FPO addresses
* Most items may be shipped to P.O. boxes
* Items may be shipped by a variety of carriers
* Signature upon delivery required for shipments over $400

RETURNS POLICY

You may return new, unopened items sold and fulfilled by New-Moon-Records.com within 30 days of delivery for a full refund. Items should be returned in their original product packaging. We'll also pay the return shipping costs if the return is a result of our error.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.